Designer Outlet West Midlands

COMPANY OVERVIEW

  • COMPANY NAME: DESIGNER OUTLET WEST MIDLANDS
  • TYPE OF COMPANY: SHOPPING OUTLET
Designer Outlet West Midlands

THE CHALLENGE

Designer Outlet West Midlands was due to open in April 2021. Conceptually designed by pioneer McArthurGlen, it will be the 25th centre as the home of the most luxurious designer and high street brands. They approached M.R.S. Communications in 2020 as the preferred supplier for their internal radio system. This was following previous successful system installations in Ashford, Bridgend, York and Swindon.

M.R.S. Communications were requested to install an up-to-date system to cover all areas of the site for instant communication between all employees and the Command centre. It was imperative the system was installed and fully operational before the launch date of the shopping centre.

THE SOLUTION

M.R.S. conducted a site survey to enable them to fully understand the specific requirements in relation to site size, radio requirements, antenna location and to discuss all client expectations. Following the visit a proposal was put together taking all the requirements into consideration. All radios were to have multiple channels, an emergency button with over-ride and full site coverage was imperative for staff safety and visiting public.

The system was installed well in advance of the opening date and all coverage checks were successful. Designer Outlet West Midlands now have a full operational system throughout all areas of the site. Their employees have an up-to-date radio with an emergency button that overrides all other radio messages for urgent attention. M.R.S. Communications look forward to working with them in the future.