Here’s how the process works with M.R.S.
1. Get in touch
Contact our team to express your interest via our enquiry form, phone or email.
2. Discovery
We’ll organise a call or in-person meeting to understand your requirements, including number of users, your location, any technical or environmental limitations, and key priorities for your solution.
3. Quote
We’ll advise and build a solution for your unique requirements, sharing details of your tailored package with quotes for hire and purchase so you can choose an ownership and finance model to suit you.
4. Customer set up
If you’d like to go ahead, we’ll share the necessary documentation and get you set up on our system.
5. Site survey and project plan
We come out to your site to conduct a thorough survey and establish a project plan that aligns with your preferred timeframe and deadlines.
6. Site survey and project plan
We come out to your site to conduct a thorough survey and establish a project plan that aligns with your preferred timeframe and deadlines.
7. Set up and training
Once we’ve agreed your project plan, we’ll get installation, onboarding and training underway. We equip users with handy how-to guides and videos, and provide ongoing support as required.
8. Aftercare
Our expert team is here to help and ensure you’re getting the most from your solution. We provide a lifetime battery guarantee and fast turnaround repair service, alongside other benefits in our unrivalled customer support package.
