News from us - The use of two-way radios in pubs, bars and restaurants

With pubs, restaurants and bars slowly starting to reopen across the UK (albeit at different times depending on whether you live in England, Scotland, Wales or Northern Ireland), business owners and local areas are thinking about the measures they can put in place to ensure their staff, customers and constituents remain safe during the pandemic. 

What’s the current situation?

A recent report published by the UK government titled ‘Keeping workers and customers safe during COVID-19 in restaurants, pubs, bars and takeaway services’ aims to help employers, employees and the self employed understand how to work safely and keep customers safe. In essence, the report provides a practical framework to think about what employers need to do to continue operations during the pandemic. Fundamentally, this means ensuring that social distancing can be maintained and that everyone is complying with the guidelines. 

Keep reading to find out more about how the report highlights two-way radios as an important tool to ensure your pub, restaurant or bar is keeping staff and customers as safe as possible. 

How should two-way radios be used?

In the report mentioned above, the government outlines how radios can be used to prevent the spread of the virus and keep staff and customers safe. Their advice states that in order to reduce unnecessary movement, they are ‘encouraging [the] use of radios’ within venues – particularly in relation to ‘sending orders from service areas to kitchens, where permitted, and cleaning them between use’. 

This really illustrates the importance of radio communication for the service industry in ensuring they are reopening in the safest way possible. Some further points outlined in the report that can also be supported by the use of two-way radios:

    • ‘Businesses and venues following COVID-19 Secure guidelines can host larger groups’ – if a venue, whether that be a pub or restaurant, is at maximum capacity (30 people), using a radio is a great way for staff to easily communicate without having to get too close to people and break the 2 metre social distancing regulation. 
    • ‘All venues should ensure that steps are taken to avoid people needing to unduly raise their voices to each other’ using radios reduces the need to speak loudly or shout and potentially spread harmful bacteria. 
    • ‘Reviewing your incident and emergency procedures to ensure they reflect the social distancing principles as far as possible’ radios can be an incredibly effective and useful tool if you need to reconsider any procedures during an emergency. For example, perhaps you’ll need to reconsider your fire exit plan, and using a radio could be the perfect way to communicate during an emergency just like that.
    • ‘Employers have a duty to reduce workplace risk to the lowest reasonably practicable level by taking preventative measures’ – radios not only allow people to communicate from a distance, but they also allow multiple venues to be proactive and preventative in their communication with each other. If there is any concerning activity on the horizon, venues can keep in touch and alert others of the situation.

If you want to learn more about radio communication during the COVID-19 pandemic, take a look at our blog: how to communicate with two-way radios during the pandemic.

What does M.R.S. have to say?

Our Managing Director, David Horton, comments:

“It’s appreciated by the radio communications industry that the UK government recognises the value of two way radios in this important phase of gradual recovery. Their recommendation for two way radios as a method of communication for pubs, bars and restaurants highlights how important communication is, and how two-way radios can be used to ensure people maintain social distancing.”

“We are also so pleased to see that pubs, bars and restaurants can now look to safely reopen their doors to the public, and we are glad to be supporting them by providing radios to those who need them.”

Do you need a radio system for your pub, bar or restaurant?

If you’re looking to reopen your business, and want to make sure your staff can safely communicate with each other, get in touch with our team today. We’d love to help you get back on your feet. 

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