At M.R.S. Communications, we pride ourselves on delivering a great-quality service for our clients. Keeping people and property safe and secure is at the very heart of what we do, and every business we work with gets a radio communication service tailored to their needs.
So why do businesses like working with us, and what makes us different from other radio service providers? Keep reading to find out!
Your own account manager
When you work with us, you’ll be assigned your very own dedicated Account Manager will be assigned to your account, to provide training and answer any questions you may have.
All of our Account Managers are experts in their field, but also passionate about providing our clients with a communications solution that’s right for them. Between them, they have a huge amount of experience in multiple industries, so we’re sure we’ll be able to find the perfect fit for your business.
Multiple site visits
To ensure everything is running smoothly, we’ll make repeated visits to your site. We think it’s important for us to fully understand your business in order to cater to your needs. And what better way than to see it operating first-hand?
On our initial visit, we’ll get a feel for your exact requirements. This is followed by a site survey, coverage tests, installation and test runs. Once everything’s running as it should, we provide full on-site training for everyone who’ll be using the system. And we’re happy to provide a high level of aftercare to ensure the system is still working smoothly. We’re always available to answer any questions or solve any problems which arise – working with us is a long term partnership, we promise not to simply send you a radio in a box and leave you to your own devices!
As mentioned, we provide full on-site training of your new radio network. We won’t leave you until we’re sure everyone using the system is fully confident in its use.
We’re happy to train whoever you need to understand the system – whether that’s management, security teams or front-of-house staff. In addition to day-to-day use, we’ll give training in what to do in emergencies, as well as maintenance of the radios and upkeep of equipment.
We also provide top-up sessions when you get new staff, or to cover any changes or updates in the field. We’re very keen to share knowledge, so please get in touch whenever you need.
We’re based in South Wales, but are more than happy to travel nationwide to deliver equipment, services and training. We’ve helped out clients in business districts up and down the country, and are always keen to come to new places.
To find out more about some of the projects we’ve been involved with, have a look at our case studies.
And that’s not all
It’s safe to say that we really do go the extra mile! It’s of paramount importance to us that our clients get the level of service and attention they deserve. We believe there’s never too much you can do where safety and security is concerned, and are proud that this is reflected in the services we offer.
Don’t just take our word for it. According to Rob Dyson, Business Crime Reduction Manager at CityCo:
“M.R.S. Communications has been the chosen supplier for Manchester City Centre for over 15 years. We are delighted to have renewed our partnership again following their continued guidance, expertise and knowledge about the needs of our organisation.
“I have had the pleasure of working in partnership with M.R.S. Communications Ltd since 2009 and witnessed first-hand their knowledge and expertise in the industry… Throughout our many years of working together, M.R.S. Communications has not only provided excellent service, but has also ensured support is available when it is needed.”
Would you like to work with us?
If your business and community is considering investing in a security network, we’d love to talk to you. Please get in touch today to discuss the system which will best suit your requirements, with no obligation.